Standard delivery throughout Italy

Orders are processed every morning at 9:00 am, Monday through Friday.
Orders placed during the weekend will be processed from the following Monday morning.


It is important, when ordering, to enter a correct e-mail address and telephone number.

If the courier does not find anyone at the time of delivery, he will contact the customer by phone to schedule a second delivery.
In case the customer is absent even at the second delivery step, the order will be automatically returned to the sender.

Deliveries are made from Monday to Friday, from 9:00 to 19:00.


DONNA PIU' MERATE is not responsible for any delays due to customs operations and controls, or force majeure.

During national holidays, shipments may take longer.


Upon delivery of the products, the customer is required to carefully inspect the envelope or package before affixing a signature as proof of delivery of the shipment. If, for any reason, the package should arrive tampered with or if the sticker marks the envelope is not intact, the customer is asked to sign the receipt with reserve, or refuse delivery. In the event that the delivery was accepted with an unauthorized signature or there is evidence of tampering with the package, the customer is asked to immediately report the incident to the local office of the courier and contact us by sending an email to